CORONAVIRUS (COVID-19) UPDATE

Free Delivery on orders over €50 or €100* INFORMATION HERE

CHRISTMAS SHIPPING AND RETURNS

With Christmas fast approaching, its a good idea to order early so you dont miss out on pre-christmas delivery. We have provided our recommended order deadlines below so you dont miss out on those all important Christmas present deliveries:

UK

  • STANDARD SERVICE – Monday 21st December 12pm
FRANCE
  • 2-3 DAY SERVICE – Thursday 17th December 12pm

GERMANY & AUSTRIA

  • 2-3 DAY SERVICE – Thursday 17th December 12pm

BELGIUM, NETHERLANDS, REPUBLIC OF IRELAND, DENMARK, SWEDEN, ITALY & SPAIN

  • 2-3 DAY SERVICE – Thursday 17th December 12pm

 

Please note that peak period deliveries could experience delays.

For more information on where we deliver to, along with costs, please visit our Delivery page

 

RETURNS

We want you to choose the perfect gifts for your friends and family for Christmas, however, we understand that sometimes things just do not fit as first expected when it comes to trying it on. With this in mind, we will be extending our Returns window for the Christmas period to January 31st 2021 - so any purchases made from November 1st 2020, will have until this date to be returned back to us. 

If the item you have received is faulty or damaged, or if you have received the wrong item, then please follow the returns process to get the item back to us. We will be happy to send out a replacement product and cover the cost of postage.

Unfortunately we cannot exchange products for a different item. If you have ordered the wrong item or size and wish to exchange for a different size or colour, then please follow the returns process for requesting a refund and then place a new order on the website. 

To request a return, please follow the below link: (please note, if you ordered as guest, you will need to complete the fields on the right hand side of the link below. If you logged in with an account, please complete the left side). 

 

Online returns request form

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